Privacy Policy

1. Information We Collect

When you request a moving quote, contact us, or book a move through Karma Movers, we may collect the following information:

• Name, phone number, and email address
• Current and destination address for your move
• Move date, home size, and service preferences
• Payment information (processed securely through our payment processor)
• Communications with our team (calls, texts, emails)

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and confirm moving services
• Contact you about your quote or upcoming move
• Send confirmations, reminders, and post-move follow-ups
• Improve our services and customer experience
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties who assist us in operating our business, including scheduling software providers, payment processors, and communication tools. These parties are contractually obligated to keep your information confidential and use it only to provide services on our behalf.

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal requirements. You may request deletion of your personal data at any time by contacting us at hello@karmamovers.com.

5. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This data is collected in aggregate and does not identify you personally. You may disable cookies in your browser settings.

6. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.